In the event you’re making an attempt and failing to entry your Virgin Media broadband this morning, it appears you aren’t alone. 1000’s of customers are complaining that the favored Web Service Supplier (ISP) is having points and never working in elements of the UK together with the South West.
Impartial monitoring web site DownDetector, which screens mentions throughout social media to trace when internet companies are offline, is suggesting that hundreds of Virgin customers are presently experiencing the outage. Actually, on the time of writing, there are some 1,500 complaints that customers cannot entry the net. Talking on DownDetector’s discussion board web page one Virgin consumer stated: “£52.50 a month for no service in Torbay. On maintain for over an hour. I’ll discover one other supplier at half the value and good service.!!!”
It is unclear what’s inflicting the gremlins however customers have additionally been fast to complain by way of social media platforms comparable to Twitter.
One disgruntled Virgin consumer stated: “Thanks @virginmedia on your web taking place AGAIN prepared for my exams. If I fail, I’m taking you down with me.”
While one other added: “@virginmedia good morning. My broadband is down within the Exeter space. Any concept when it will likely be again?”
Virgin has now confirmed the broadband outage with a spokesperson telling Specific.co.uk: “We’re conscious of a fault affecting broadband and TV companies for a few of our prospects within the South West. We’re working as rapidly as doable to revive companies and apologise to these affected.”
While uncommon, these large outages can have a significant impression on prospects particularly as many people proceed to work at home. Virgin is often fairly fast to repair these sort of points so hopefully these affected might be again on-line quickly.
Specific.co.uk will deliver you extra updates as we obtain them.